FAQ's and Warranty Info
COVID-19: Since we are a small family owned and operated business, we will continue to fulfill orders. To ensure quick turn-around times, we are working extended hours so please be patient if there is a small delay in answering emails. THANK YOU for supporting our business. Stay safe and God Bless!
Q: How long will it take me to get my Justice Holster if I order today?
A: We understand that you want your holster ASAP so we are working 6 days a week to make that happen. With that being said, all our holsters are 100% hand made to your specifications. Everything from hand molding the holster, to cutting it, to hand polishing it. Nothing is mass produced or done on an assembly line. For that reason, our standard lead time is 10-14 days but please check the websites top banner for the most up to date information. Sunday's are reserved for Worship and to spend with family.
Q: Do you make holsters for after market add-on rail systems?
A: Currently, we can only make standard holsters/light holsters that work with factory rails.
Q: What does a Concealment Wing do?
A: A Concealment Wing sits on the side of the trigger guard and pushes off of your belt. This forces the pistol grip towards the body thereby helping to better conceal the pistol with no change in comfort. This is a great option for larger guns.
Q: Why is the Concealment Wing not available on Deep Concealment holsters?
A: To be effective, the Concealment Wing needs to push off your belt line. In a deep concealment holster the holster sits below the belt line rendering the wing less effective at concealing your weapon.
Q: What Is Kydex?
A: Kydex™ is an acrylic-polyvinyl chloride alloy produced by KYDEX, LLC. It combines the properties of both the acrylic and the polyvinyl chloride components. From acrylic, it obtains superior rigidity and formability; from PVC, outstanding toughness, chemical resistance and good interior finish ratings.
Kydex can be molded into virtually any shape. Take on a spectrum of colours. It's practical, cost-effective, and aesthetically pleasing at the same time. It offers outstanding design, manufacturing and performance advantages. It's the specialty product with a workhorse attitude.
Kydex™ holsters will be more rigid and will deform less when loaded vs. other "plastic" holsters. This is of particular importance in deep formed parts with thin wall sections, such as our Kydex™ holsters. Kydex™ offers rigidity along with a high degree of toughness and resilience.
Kydex™ holster advantages:
• highly scratch resistant
• holds its shape
• will not stretch or shrink under normal conditions
• chemical resistant
Q: Will a Kydex Holster Scratch My Gun?
A: There is no holster that will not eventually contribute to some type of wear on a gun. However, Kydex has a smooth inner surface which is not as abrasive as hard plastic or leather. These holsters will preserve the finish on your gun better than any other product.
Q: What's the "sweat guard" for?
A: Having a sweat guard on the holster does a two things: 1.) It helps you to re-holster your weapon 2.) Keeps sweat out of the pistol slide and prevents the metal from making contact with your skin.
Q: What if I want to return an item?
A: If you are not 100% satisfied with your holster you may return it within 48 hours from the time you received it. If you are unhappy with it for any reason, you will receive a refund of the purchase price, less the cost of shipping. Be sure to email us before returning any item. If there was an error ( received wrong item, color combination wrong, etc.) we will replace the item immediately.*Please make sure you pick the right pistol option we will no longer offer refunds or exchanges if you pick the wrong option unfortunately it's happening way too often, if you're not sure what you have e-mail us a picture we can identify it for you*
Q: Do you offer a warranty?
A: Yes, we offer a limited life time warranty. If your holster/clip breaks or if the hardware becomes loose, email us with a picture of your item and we'll either fix it or replace it. The warranty does not cover negligence or misuse, normal wear, scratches, alterations to the original product (i.e. microwaving it), leaving it on your car dashboard in a dessert, sliding across the hood of cars Miami Vice style - that's on you. Fixing or replacing your product is at our discression.
Q: What if I have a gun that is not listed?
A: If thats the case, just send us an email at Sales@TacticalJustice.com and we will do our best to get that option for you.
Q: How much is shipping?
A: We have worked hard to keep our shipping rates as low as possible. For orders $14.99 or less it will ship USPS Mail for only $1.99. All orders above $15.00 will be a flat rate $5.95 and ship via USPS Mail to anywhere in the U.S.
Gift Card Info:
Gift Cards are redeemable within one calendar year
What if I have a remaining balance on my card?
All gift cards are non-refundable and any unused balance on the card will not be refunded. However, you can apply the remaining balance towards any future purchases
*Because we only ship within the U.S. Gift Cards only valid within the U.S.*